Privacy Policy

Last updated: November 2025
 

This Privacy Policy describes how personal data is collected, used, and protected when you visit or use the website
https://losangelescarrental.es (hereinafter, “the Website”), owned by Grupo Los Angeles Torrevieja SL.
We process all data in accordance with the General Data Protection Regulation (GDPR) and Spanish data protection laws.

 

1. Data Controller

 

Company Name: Grupo Los Angeles Torrevieja SL
Registered Address: Plaza de los halcones 27, 03183 Torrevieja
NIF / CIF: B56171119
Email: info@losangelescarrental.es
Phone: (+34) 664 894 835 / (+34) 655 620 836

 

2. Personal Data We Collect

 

We may collect the following categories of personal data:

  • Identification data: ID/Passport and driving license
  • Contact details: Phone number, E-mail address, postal address
  • Booking information: Rental dates, vehicle preferences, payment details
  • Technical data: IP address, browser type, device information
  • Information provided through forms: inquiries, messages, or quote requests
  • Cookies and usage data: as described in our Cookie Policy
 

3. How We Collect Personal Data

 

We collect personal data through:

  • Contact forms
  • Booking or inquiry forms
  • Email communication
  • Telephone calls
  • Cookies and similar technologies
 

4. Purposes of Data Processing

 

Your data may be used for the following purposes:

  • To manage and process your car rental requests
  • To provide customer service and respond to inquiries
  • To manage billing and payments
  • To comply with legal obligations (contracts, invoices, ID verification)
  • To improve the Website, services, and user experience
  • To send relevant service-related information (only with your consent)
 

5. Legal Basis for Processing

 

The legal grounds for processing your data include:

  • Contract performance: to process car rental services
  • Legal obligation: tax regulations, ID verification
  • Legitimate interest: improving services, preventing fraud
  • Consent: newsletter or marketing communication
  •  

6. Data Retention

 

We keep personal data only for as long as necessary:

  • Booking and rental data: for the duration of the contract and legal retention periods
  • Billing information: minimum 5 years (Spanish tax law)
  • Contact form data: up to 12 months
  • Marketing communications: until you withdraw consent
 

7. Data Sharing

 

We do not sell your personal data.
Data may be shared only with:

  • Service providers necessary for insurance company.
  • IT and hosting providers that ensure site functionality
  • Public authorities if required by law
 

8. International Data Transfers

 

We do not transfer your personal data outside the European Economic Area (EEA) unless required by a contracted service provider.
In such cases, appropriate safeguards (Standard Contractual Clauses) will be applied.

 

9. Your Rights Under GDPR

 

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Request limitation of processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at:
Email: info@losangelescarrental.es

 

10. Cookie Policy

This website uses cookies to improve your browsing experience.
Details about cookie usage can be found in our Cookie Policy.

 

11. Security Measures

 

We apply appropriate technical and organizational security measures to protect personal data from loss, misuse,
unauthorized access, alteration, or disclosure.

 

12. Changes to This Privacy Policy

 

We may update this policy when necessary to comply with legal changes or improve transparency.
Any updates will be published on this page with the corresponding “Last updated” date.

 

13. Contact

 

If you have any questions about this Privacy Policy, you may contact us at:
Email: info@losangelescarrental.es
Phone: (+34) 664 894 835 / (+34) 655 620 836